Order Tracking

Processing (1-2 Business Days)

We prepare and pack your order with care

Shipped - Tracking Email Sent

You receive a shipping confirmation email with your tracking number

In Transit (3-5 Business Days)

Your package is on its way via UPS or FedEx

Delivered

Your fitness jewelry arrives at your door

Frequently Asked Questions

I haven't received my tracking email yet. What should I do?

Tracking emails are sent within 1-2 business days after you place your order. If you haven't received it after 3 business days, please check your spam folder or contact us.

My tracking number isn't working. Why?

It can take 24-48 hours for the carrier to scan your package and activate the tracking number. If it still doesn't work after 48 hours, please contact us.

My order shows "delivered" but I haven't received it.

First, check with neighbors or your building's front desk. Sometimes packages are left in a safe spot or with a neighbor. If you still can't find it, contact us and we'll investigate with the carrier.

Can I change my shipping address after ordering?

Track Your Order

Find out where your fitness jewelry is right now

Step 1: Check Your Email

When your order ships, we send a shipping confirmation email to the email address you used at checkout. This email contains:

Your tracking number
The shipping carrier (UPS or FedEx)
A direct link to track your package in real time

Tip: Can't find the email? Check your spam or junk folder, and search for "Gabby's Fitness" in your inbox.

Step 2: Look Up Your Order

Don't have the email? You can look up your order status directly on our store:

Click the link below to go to Shopify's order lookup page
Enter your order number (found in your order confirmation email, e.g., #1001)
Enter the email address you used when placing the order
You'll see your order status and tracking information

Look Up My Order